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Old 27-04-2012, 10:08 PM   #21
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Default Re: Piranha Bar

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Originally Posted by havoc View Post
Bring back the old "mariners" snug little bar,34 covers....
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Originally Posted by masood View Post
totally agree with you....
I'll 3rd that, it was really cosy, yeah it could be a bit chilly when you sat in the conservatory type area and the tables and chairs where nothing to write home about but it had character and the food was just to die for

Only went once when it went all mahoozive and didnt like it, been back a few times for an evening beer but thats about it, bar service wasnt brill TBH, shame really, last visit was well over a year ago now so maybe its got better........then again not according to the report.

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Old 27-04-2012, 11:57 PM   #22
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Default Re: Piranha Bar

Went to a wedding lunch there yesterday. 30 covers - mains were steak or lobster - no complaints - delicious meal and lovely intimate party.
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Old 28-04-2012, 08:01 AM   #23
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Default Re: Piranha Bar

Another case of "death" by forum! Give the a chance. I have eaten there and everything was fine. It's fair to say that I am quite fussy when it comes to food quality and I thought the place was lively and ok. It's not a pub so if anyone wants to drink real ale, go to a pub not a marina bar. There is nothing wrong with constructive criticism. But don't bad mouth them just because you can. Give them a chance to act on the report and give them another chance. If they fail then no arguments. Alan P
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Old 28-04-2012, 11:12 AM   #24
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Default Re: Piranha Bar

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Originally Posted by Alan Priddy View Post
Another case of "death" by forum! Give the a chance. I have eaten there and everything was fine. It's fair to say that I am quite fussy when it comes to food quality and I thought the place was lively and ok. It's not a pub so if anyone wants to drink real ale, go to a pub not a marina bar. There is nothing wrong with constructive criticism. But don't bad mouth them just because you can. Give them a chance to act on the report and give them another chance. If they fail then no arguments. Alan P
I'm glad your experience there was good.. sadly mine was appalling on both occasions. The owners were given every opportunity to "sort" out our very legitimate grieviences at the time.. It was their choice not to.. In my book that gives me the equal right to choose to be vocal about it.
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Old 28-04-2012, 11:16 AM   #25
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Default Re: Piranha Bar

It is not the forum who is slagging the Piranha Bar off, it was the Portsmouth Evening Snooze. I simply reported it for the members' interest.
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Old 28-04-2012, 11:27 AM   #26
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Default Re: Piranha Bar

Quote:
Originally Posted by Alan Priddy View Post
Another case of "death" by forum! Give the a chance. I have eaten there and everything was fine. It's fair to say that I am quite fussy when it comes to food quality and I thought the place was lively and ok. It's not a pub so if anyone wants to drink real ale, go to a pub not a marina bar. There is nothing wrong with constructive criticism. But don't bad mouth them just because you can. Give them a chance to act on the report and give them another chance. If they fail then no arguments. Alan P
Are we not allowed to express personal views then the "NEWS" expressed their version.

My "constructive" criticism was that I prefered it when it was more cosy, and yes the bar service wasnt what I had hoped for, I also added that I hadnt been their for a while and that my view may be quite tardy now.

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Old 01-05-2012, 11:40 AM   #27
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As one of the owners of Piranha Bar, I felt that I had to join in on this conversation…

With regards to the piece in the Portsmouth News, I accept many of the points that Carol made in her review but cannot accept some of her comments which I strongly disagree with. However, since our critic visited, we have taken on a new Head Chef and Sous Chef both of who are Michelin trained – don’t worry this won’t be reflected in our new prices! Our Head Chef has moved to the island to be part of our challenge to not only provide good food for the visiting trade to the island during the summer season but more importantly to help us win back the locals who have not had the best experience with us in the past. One of your main criticisms is that the food takes too long to come out and of course we appreciate that people don’t want to wait forever for their food. However, freshly prepared dishes will always take longer to plate than pre-prepared foods. We are more than happy to take on constructive criticism from our customers and try to use this to improve both the service and food quality.

Over the course of next two months we are looking to make many changes to Piranha Bar and Restaurant and this starts with our Open Weekend at the restaurant (Saturday 5th & Sunday 6th May between 10am and 4pm) and the launch of our Chef’s new menu starting today (Tuesday 1st May). The Chef has used his culinary skills to create an exciting new homemade menu from locally sourced seasonal ingredients. This new a la carte menu will be of a similar price with mains starting from £12.95. New offerings such as lobster thermador (half £17.95) and pan fried cod loin with sauce vierge and potato fondant (£15.95) will be available as well as our new Piranha Rocks Mondays. We have also revamped the bar menu and replaced many of the existing dishes with offerings such as homemade burgers and Asian beef salad. For those of you who are interested, the new menu will be on the website shortly (piranha-bar.co.uk). A new kids menu will also be available with a healthier feel to it.

Exclusively to locals (Hayling Island residents and MDL bertholders), we offer a Club Card which gives a 5% discount during the summer season and 10% during the winter on all food and drinks including 2 real ales!! We hope that existing and potential customer will come along to the Open Weekend and sample our new menu and pass on any observations they feel relevant, both good and bad.

The coming months will also be about restructuring the front of house. Some of you have voiced dissatisfaction about the service you have received, so for the current staff I am looking to implement training as well as bringing in some fresh faces to greet and serve you. I will also be present as frequently as possible so that you can voice your opinions to me directly. This all takes time and unfortunately money but things will only improve from here on in.

I appreciate the saying “one bitten, twice shy” but believe us when we say that we are listening and working towards a restaurant Hayling will be proud of.
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Old 01-05-2012, 11:50 AM   #28
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Default Re: Piranha Bar

We wish you all the luck in the world Piranha Bar! I'm sure you'll turn it around
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Old 01-05-2012, 11:59 AM   #29
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Thanks for the update, best of luck Piranha Bar!
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Old 01-05-2012, 12:41 PM   #30
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Thumbs up Re: Piranha Bar

Well done Pirhana, and welcome to the forum!

I'll see you you guys over the weekend then!!
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