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HIRA July Quarterly Public Meeting

- Tue 20th Aug 2002

Medical Presenters 5; Islanders 1.








On 18th July HIRA held a first class set of talks about the provision of medical




services on the Island. Though promoted over the last 3 months, only a




handful of Islanders turned up. This was a shame, as everyone would have gained in




their understanding of how medical services are made available to them...








Paul Fisher introduced the participants, by saying:








“This evening we have presentations from a number of the services available to Islanders in the general areas of health and care, whether at home, the Health Centre or in one of the hospitals in the area.








The National Health Service will always be under pressure to cater for the needs of the nation’s ill or disabled citizens, never more than now when, as so often in the past, it is going through a period of reform and re-financing.








We are not planning to stimulate a debate on the big issues this evening, but hope that there can be some clarification of what the practitioners and professionals of the particular services being represented tonight can offer to Hayling Islanders.”








Tony Horne.








Tony Horne is the Chief Executive of the East Hants Primary Care Trust that was set




up in April 2001, is based in Waterlooville and is responsible for managing the




service to the residents of Havant Borough and Petersfield. Its budget is £150M, of




which £40M purchases local GP services and the rest purchases treatment from other




sources.




The trust runs 4 Health Centres with 30 GPs (Hayling being one), and the other 77 or




so GPs operate from their own premises. The trust is responsible for 192,000 people.




The Trust is also responsible for local Nurses, school Dentistry, Podiatry,




Physiotherapy, Pharmacy provision etc. It runs Petersfield, Havant and Emsworth




Hospitals and the GP unit in Gorseway.




The Trust is run by a Board that meets in public at different locations in the area.




Anyone can attend. Graham Lavender is a local Board member.








Dr. Andrew Stratford








Dr. Stratford then gave an overview of the way the local GPs, nurses etc. operate. He




outlined the three practices on Hayling, two with 2 GPs and one with 4. These are




independent, but liase on items such as training, (Friday lunchtimes most weeks). He




stated that it is perfectly acceptable to call for appropriate services directly from the




Nursing elements of the Health Centre. He was keen people should use NHS Direct




when appropriate (0845 4647) This is particularly good for information on the side




effects of drugs.




Each practice has a leaflet outlining its services. Practices have established Common




Treatment Protocols. Additionally, each doctor has identified areas in which he has




chosen to become more expert, e.g. diabetes or heart conditions.




The role of the GP has changed over the years to an approach much more orientated




to preventing conditions arising in the first place, partly by education of the patients.




The concept of an 'expert patient' had been developed in which people with particular




conditions could advise other people on how to deal with that condition.








To further develop this theme, patients were now encouraged to understand their treatments and, for instance, learn to take their own blood pressures or sugar levels




etc. Health centre staff would train and advise them. The centre now had an 'elderly




health care co-ordinator". The health centre was establishing 'Focus Frameworks' and




one that was being developed was for ‘Men's Health'. Overall, there were many




initiatives being set up and people should consult the receptionists for the best




approach to their problem.




He described HDOCS, the out of hours provision supplied by a consortium of local




GPs. For the hour after evening surgery, your own practice provides cover. After 7




pm., this is provided by H-Docs, (number on GPs answer-phone). H-Docs provides a




surgery open until midnight in Drayton and cover the remaining hours of the day.








Gill Lambert








Gill Lambert, a District Nurse, then reviewed those services. There are six staff in the




Unit, one of whom is male. Patients can refer themselves directly to the nurses via the




Community Health Desk, who will liaise with the practices if needed.




This desk provides access to blood tests, podiatry, hearing support etc. Nurses




particularly support those who are unable to visit the Health Centre and also compile




lists of the 'vulnerable elderly'. Nurses teach patients how to deal with various




treatments, provide pre- and post-operative support and offer advice and support after




the death of a patient. A ‘twilight service’ is provided up to 1lpm.








Monica Salmon








Monica Salmon of Helping Hands described how it is contracted by the local Social




Services to support people in their homes. Currently they have some 150 staff




supporting some 100 patients.




They provide shopping, feeding, cleaning and washing services to housebound people,




needs being assessed by a Client Adviser in liaison with the appropriate practice.








Malcolm Phillips








Malcolm Phillips of 1st Responders explained how they operated. When an ambulance




is called to an emergency, the Responders are automatically called out except for




cases of violence or traffic accidents.




There are some 20 people on call with a normal response time of less than 5 minutes,




usually preceding an ambulance by 15 minutes or more. They cover all emergency




situations. They have been called out 1 500 times in 18 months.




The organisation is voluntary and is always looking for funding and further members.








Finally, the GP unit at Gorseway was mentioned. Six beds are contracted to the




Health Service for respite care and convalescence. It is regarded as being extremely




useful and. Provides an efficient local service without leaving the Island. It highlights the benefits of local services rather than excessive centralisation.








The HIRA committee would like to thank all participants most warmly for their




contributions and hope that reading this report will at least provide some useful




information to those who were unable to attend.








OTHER ISSSUES








The Bridge.




People may have noticed that the bridge railings are going up. The extent to which




they restrict viewing will shortly be revealed when the temporary barriers are




removed.








The Beach Railway.




Recently I talked to Bob Haddock and he was pleased with the way the railway was




proceeding. He asked that people should indicate to him where they would like




crossings to be located to allow easy crossing of the rails. Obvious




places include the points at which each road joins the seafront. The West, or rather the East, is being won.








The Oyster Beds.




The first meeting of the forum overseeing the management of the West Hayling Local




Nature Reserve took place recently. This was organised by Steve Mountain of HBC.








As people will have noticed in the press this spring, Little Terns (a protected species)




have set up residence in one of the islands in this area. Steps are being taken to




improve the habitat. Apart from a lot of detail, two matters have arisen of interest to




residents, one positive, one less so.




The good thing is that the gaps in the southernmost bund are to be filled in, thus giving




renewed access further west and a proper viewing facility is to be constructed there.




The negative feature is that it is proposed to close that part of the car park at the North




Hayling Halt that gives immediately onto the beach, so that parked vehicles will no longer




be able to see the harbour. The car park behind the ESSO garage will be extended to




compensate. It was pointed out that many disabled people park here to take in the




scenery, which would then no longer be possible. This matter is being considered




further.








Next Open Meeting.




This is the AGM in October and the topic will be the Hayling Twinning activities.








Tony Higham.




By forum user, PaulFisher